Privacy Policy
CarJoy – Matra Specialist, Leerdam, The Netherlands
Last updated: October 2026
We take your privacy seriously. This document explains what information we collect, how we use it, and what rights you have. We have been running this business since 1988 and believe in transparency — there are no hidden clauses here.
Who We Are
CarJoy (the data controller) Energieweg 21B, 4143 HK Leerdam, The Netherlands Email: info@carjoy.nl Phone: 0345 633 448
What Data We Collect
Website Visitors
When you browse our website:
- Technical data: Browser type, device, IP address (automatically logged for security)
- Cookies: Essential cookies for shopping cart functionality (if you shop with us)
Online Shop Customers
When you place an order:
- Name, email, phone number
- Billing and shipping address
- Payment information (processed securely through our payment provider)
- Order history
Matra Owner Registry Participants
When you register your Matra:
- Name
- Email address
- Location (country, city, postal code, GPS coordinates)
- Vehicle details (model, year, VIN, condition)
- Photos you choose to upload
- Story/text about your vehicle (optional)
How We Use Your Data
General Purposes
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Process orders | Name, address, payment info | Contract fulfillment |
| Customer support | Email, phone, order details | Contract fulfillment |
| Website security | IP address, logs | Legitimate interest |
| Newsletter | Email (only if subscribed) | Consent |
Matra Owner Registry Specific Purposes
| Purpose | Data Used | Public Visibility |
|---|---|---|
| Show owner locations on map | Blurred coordinates (2km+) | Yes, on public map |
| Display owner profile | Name, model, year, city, country | Yes, on public map |
| Verify ownership | Email, VIN, WP_User_ID | No, only admin access |
| Allow owner updates | All registration data | Private to owner/admin |
Important: Your exact GPS coordinates are never visible on the public map. They are stored securely but always blurred by at least 2km before display.
How Long We Keep Your Data
| Data Type | Retention Period |
|---|---|
| Order records (tax requirement) | 7 years |
| Customer account data | Until deletion requested |
| Matra Owner Registry | Until removal requested |
| Website analytics | 12 months |
| Email correspondence | Until matter resolved + 12 months |
Your Rights Under GDPR/AVG
You have the right to:
- Access — Request a copy of all data we hold about you
- Correction — Update incorrect or incomplete information
- Deletion — Request complete removal of your data
- Restriction — Limit how we use your data in certain cases
- Portability — Receive your data in a structured format
- Objection — Object to certain types of processing
For Matra Owner Registry specifically:
- You can request to hide your marker from the map without deleting your registration
- You can update your vehicle details at any time
- You can delete your registration entirely via email request
To exercise any of these rights, email: [info@carjoy.nl]
We will respond within 30 days. There are no fees for standard requests.
Third Parties
We do not sell your data. We only share information when necessary:
| Service Provider | What They Receive | Purpose |
|---|---|---|
| Hosting provider (Hostinger) | Website data | Website operation |
| Payment processor | Payment details | Transaction processing |
| WordPress plugins | Technical data | Site functionality |
| Google Services | Anonymous analytics | Performance monitoring |
All third parties are contractually obligated to protect your data.
Cookies
We use essential cookies for:
- Shopping cart functionality
- Session management
You can disable cookies in your browser settings, but some site features may not work properly.
Data Security
We implement reasonable security measures:
- HTTPS encryption for all website traffic
- Secure hosting environment
- Regular software updates
- Access limited to essential personnel only
However, no online system is 100% secure. We cannot guarantee absolute protection against unauthorized access.
International Transfers
Most of your data stays within the European Union. Some services (like Google Analytics) may transfer data internationally under Standard Contractual Clauses approved by the EU.
Children’s Privacy
Our website is not intended for individuals under 16 years old. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or a prominent notice on our website. Continued use of our services constitutes acceptance of the updated terms.
Contact Us
Questions or concerns about this Privacy Policy?
- Email: info@carjoy.nl
- Phone: 0345 633 448
- Address: Energieweg 21B, 4143 HK Leerdam, The Netherlands
You also have the right to lodge a complaint with the Dutch supervisory authority: Autoriteit Persoonsgegevens (AP).
Matra Owner Registry — Additional Details
Why We Blur Locations
Classic car enthusiasts are a small community. To protect everyone’s privacy while still showing where owners are located, we apply a minimum 2km blur radius to all GPS coordinates displayed on the public map.
In very small villages (under 3,000 inhabitants), this blur may still allow recognition by locals. If this makes you uncomfortable:
- Contact us at Info@carjoy.nl
- We can temporarily or permanently hide your marker
- Your data remains in our system but is not publicly visible
Data You Can View
As a registered owner, you can:
- See what information is publicly visible (via the map)
- Request your full stored data at any time
- Update your profile at any time
- Delete your registration at any time
End of Privacy Policy